Make sure the device is properly connected and without wireless interference. If the issue persists, continue to the next step. Refer to the device manufacturer for more information. If the device is rechargeable, connect the charging cable to the device, and then to a power source, such as a USB-charging port on the computer or an external USB power adapter.Ĭharge the device until the LED light indicates a full charge, if available. If the device uses batteries, install new batteries according to the guide in the battery compartment. Please perform the below steps and check.Ī low battery can cause a wireless device to work incorrectly.
I understand that the wireless mouse is not working. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
